These terms and conditions apply to any agreement with us for the provision of online training courses (Courses) to you. Please review them carefully before booking any Courses from our website, https://constructionhelpline.com.
Please note that before you make a booking you will be asked to agree to these Terms and Conditions. If you refuse to agree to any of these Terms and Conditions, you will not be able to book any Courses from our Site.
Construction Helpline Ltd., is a company registered in England and Wales under company number 07445228 and with registered office at The Generator Business Centre, Unit 1, 11 Batsworth Road, Mitcham, London, CR4 3BX, United Kingdom. You may contact us by telephoning our customer service team at 0207 199 9800 or by emailing us at [email protected]. If you would like to give us formal notice of any matter in accordance with these Terms and Conditions, please use our registered business address.
Your use of our Site is governed by our Terms and Conditions of Use and Website Acceptable Use Policy. Please take the time to read these, as they include important Terms and Conditions which apply to you and our Agreement with us.
The images presented in the Courses on our Site are set out for illustrative purposes only. We have made every effort to display the same colours, type of questions asked and information given accurately, however we cannot guarantee that your computer's display of the colours accurately reflect the colour of the Courses and/or that the questions and information will be exactly the same. Your colours on your display may vary slightly from those images.
We provide telephone support to customers between the hours of 9am and 5pm (UK time) Mondays to Fridays excluding UK bank holidays. Outside of these hours an answering service is available.
The content of our courses and associated materials may not be copied or reproduced in any part unless authorised by us.
We may vary this acceptable use policy at any time by making amendments to this page. You are expected to check this page from time to time to take note of any changes we make, as such changes are legally binding on you. Some of the provisions which are contained in this acceptable use policy may also be superseded by provisions or notices which are published elsewhere on our websites.
This describes the terms between you and us under which you are allowed to access our websites (https://constructionhelpline.com). This acceptable use policy applies to all visitors to and users of our websites.
Your use of our websites means that you agree to abide by and accept all the policies in this acceptable use policy.
You may use our websites for lawful purposes only. You are not permitted to use our websites:
We may from time to time provide services which are interactive on our websites, which may include, without limitation:
Where we provide any type of interactive service, we will also provide you with clear information to you setting out the kind of service offered, whether it is moderated and what form of moderation is used (such as, for example whether it is technical or human).
We will make our best efforts to consider and assess any possible risks that exist for users (and in particular, for minors) from third parties when they use any of the interactive services which are provided on our websites, and we will consider in each case whether it is appropriate to use moderation of the relevant service (including what kind of moderation it is appropriate to use) taking account of those risks. However, we are not under any obligation to monitor, oversee or moderate any particular interactive service which we provide on our websites, and we expressly exclude our liability for any damage or loss which arises from the use of any particular interactive service by a user which is in contravention of our standards of content, whether the service is moderated or not.
The use of our services which are interactive by any child is subject to the consent of their parent or guardian. We advise parents who permit their children to use an interactive service that it is important that they communicate with their children about their online safety, as moderation is not foolproof. Children who use any interactive service should be made aware of the potential risks to them.
Where we moderate an interactive service, we will normally provide you with a way of contacting the moderator, should any particular concern or difficulty arise.
These standards of content apply to all and any material which you contribute to our websites (contributions), and to any interactive services which are associated with it.
You must ensure that you comply with the spirit and the letter of the standards, which are set out below. The standards apply to the whole of each contribution as well as any part.
We will determine, at our absolute discretion, if there has been any breach of this acceptable use policy through your particular use of our websites. When a breach of this policy has taken place, we may decide to take such action as we deem appropriate.
Failure to comply with this acceptable use policy amounts to a material breach of the Terms and Conditions of Website Use under which you are allowed to use our websites, and may result in our taking any or all of the following actions:
We exclude all liability for actions taken in response to breaches of this acceptable use policy. The responses set out in this policy are not limited, and we may take any other action we reasonably deem to be appropriate depending on the particular situation.