Our quality accreditations

We maintain an excellent level of quality training through a series of stringent audits from awarding bodies and sector governing bodies in our mission to continually improve our standards that we offer to both learners and employers. What sets us apart is our robust and sustatinable quality framework that has been commended by our partners and forms the basis of our training offering.


As a recognised ATO (Approved Training Organisation) from CITB, Construction Helpline are delivering Site Safety Plus (SSP) courses designed to give all levels of construction workers a means to progress in their career, while maintaining a safe workforce. Whether you are a construction operative, manage construction projects or an employer, we have a range of courses that help build experience within construction. CITB registered employer grants are available to supplement training costs and provide better financial decisions on making group bookings for your team. Connect with us through our Employer Hub.

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The NOCN Group is an educational charity dedicated to helping learners achieve their potential and organisations grow. Specialising in productivity and increasing the UK’s build industry globally, we work with NOCN to provide quality training and upskilling within UK construction, with the commitment for a better future across the industry. Through our funded and non-funded courses, we want to engage in more people taking part in construction education, for both employers and learners.

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City and Guilds

City & Guilds is a global leader in skills development that specialises in working with organisations like Construction Helpline to deliver work-based training programmes for individuals looking for work and career growth. In partnership with City & Guilds, we deliver quality construction learning programmes aimed with increasing competency when working on-site. By creating flexible pathways for learning, including online our funded training programmes and Gold NVQ packages, we are able to provide opportunities for people to (re)train and (re)learn new skills regardless of their stage in life.

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Matrix Accreditations logo

We are thrilled to announce that we have been accredited to the Matrix Standard to ensure that our learners and employers benefit from an enhanced experience from our training QA and systems. The Matrix Standard is the international quality standard for organisations that deliver information, advice and/or guidance (IAG), either as their sole purpose or as part of their service offering.

Commenting on the award, our CEO Umer Mansoor, said:
“Our team is absolutely thrilled with the outcome and look forward to maintaining the high standards already achieved throughout the business.”

For more information about the matrix Standard please visit http://www.matrixstandard.com.

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Cyber Essentials

We want to assure our learners, government bodies and other businesses that we prioritise cyber security and as a commitment to cyber security, Construction Helpline holds a Cyber Essentials certification that helps guard us from cyber threats and attacks. Having the peace of mind to deliver our online construction training, we have the assurance that our defences will protect us from the vast majority of cyber-attacks.